SOC 2 Type II Compliance

Med Dropoff maintains SOC 2 Type II compliance, demonstrating our commitment to enterprise-grade security, availability, and confidentiality standards for medical delivery services.

SOC 2 Trust Service Criteria

Security

Protection against unauthorized access to systems and data

Availability

System uptime and operational performance commitments

Confidentiality

Protection of confidential information throughout processing

Processing Integrity

System processing completeness, validity, and accuracy

Privacy

Personal information collection, use, and disclosure practices

Security Controls & Implementation

Information Security Program

Governance

  • • Designated Chief Information Security Officer (CISO)
  • • Formal information security policies and procedures
  • • Regular security awareness training for all personnel
  • • Quarterly security committee meetings and reporting

Risk Management

  • • Annual risk assessments with threat modeling
  • • Vulnerability management and penetration testing
  • • Business continuity and disaster recovery planning
  • • Third-party vendor security assessments

Technical Security Measures

Network Security

  • • Multi-layered firewall protection with IDS/IPS
  • • Network segmentation and micro-segmentation
  • • VPN access with multi-factor authentication
  • • 24/7 network monitoring and threat detection

Data Protection

  • • AES-256 encryption for data at rest and in transit
  • • Database activity monitoring and encryption
  • • Secure backup and recovery procedures
  • • Data loss prevention (DLP) technologies

Access Controls & Identity Management

Authentication

  • • Multi-factor authentication
  • • Single sign-on (SSO)
  • • Strong password policies
  • • Biometric authentication

Authorization

  • • Role-based access controls
  • • Principle of least privilege
  • • Segregation of duties
  • • Regular access reviews

Monitoring

  • • User activity monitoring
  • • Privileged access management
  • • Session monitoring
  • • Automated alerting

Operational Excellence

99.9% Uptime SLA

Our infrastructure is designed for high availability with redundancy across multiple data centers.

  • • Load balancing and auto-scaling
  • • Automated failover mechanisms
  • • Real-time performance monitoring
  • • Proactive maintenance scheduling

Incident Management

Structured incident response with clear escalation procedures and communication protocols.

  • • 24/7 security operations center (SOC)
  • • Automated incident detection and response
  • • Defined RTO and RPO objectives
  • • Post-incident review and improvement

Third-Party Validation

Annual SOC 2 Type II Audit

Our SOC 2 Type II report is conducted annually by a qualified independent auditor, providing assurance about the effectiveness of our controls over a minimum 6-month period.

Latest Audit Period

January 1, 2024 - December 31, 2024

Status: Clean Opinion - No Exceptions

Continuous Monitoring

Beyond annual audits, we maintain continuous compliance monitoring with automated controls testing and real-time security assessments.

  • • Monthly internal control assessments
  • • Quarterly penetration testing
  • • Real-time vulnerability scanning
  • • Continuous compliance dashboards

Enterprise-Grade Security You Can Trust

Our SOC 2 Type II compliance demonstrates our commitment to maintaining the highest security standards. Enterprise healthcare organizations trust Med Dropoff to protect their sensitive data and maintain operational excellence.